Q1: How do I download the digital product after purchasing it?
A1: Once your payment is processed, you’ll receive an email with a link to download your digital product. Simply click the link, and your download will begin automatically.

Q2: How long does it take for my payment to process?
A2: Most payments process immediately, but in some cases, it may take up to 1 hour depending on your bank.

Q3: I’ve made the payment, but I haven’t received the download email. What should I do?
A3: Please check your spam or junk folder first. If it’s not there after 1 hour, email us at info@myvetnotes.com and we’ll assist you promptly.

Q4: I clicked on the download link, but it’s not working. What should I do?
A4: Make sure your internet connection is stable and try the link again. If it still doesn’t work, contact us and we’ll provide a new download link or alternative solution.

Q5: Can I download the digital product multiple times?
A5: Yes! Your download link will stay active for unlimited use as long as the MyVetNotes website remains active.

Q6: I accidentally deleted the product. Can I download it again?
A6: Absolutely. You can use the original download link from your email at any time.

Q7: What format are the study materials in?
A7: All digital products are provided in PDF format for easy viewing, printing, and note-taking.

Q8: How can I contact support if I need help?
A8: Just email us at info@myvetnotes.com. We typically reply within 24 hours to help resolve any issues or questions you have.

Q9: Is my payment secure?
A9: Yes — we use trusted, secure payment gateways like Stripe and PayPal to protect your payment and personal information.

Q10: What if I’m not happy with my purchase?
A10: We want you to love your materials. If you’re not satisfied, please email us with your concerns and we’ll do our best to make things right.